Colosseum And Roman Forum Semi-private Guided Tour

Mira was so helpful in booking our tour. A trusted provider of all kinds of tours in Rome. We trusted them to store our bags as well.

Getyourguide booking: I booked a colosseum tour at the end of July they have today messaged (5 days out from the tour) to say they have overbooked and we can't do the tour anymore. They won't move us to another date and won't compensate us to cover the extra cost it will now be to book a tour this close to the tour. They also will not give us an explanation as to why we are only being told now when the booking was made months ago. Just a copy and paste response they've sent me multiple times. This has ruined our trip as the one thing we were looking forward to seeing in Rome was the colosseum and now can't afford the cost of booking a new tour this close. I can't leave any feedback on them on getyourguide as they have canceled the booking, which is so frustrating.

Save yourself a lot of aggravation and completely avoid Italy Wonders SRLS as a tour operator for the Colosseum or likely any other tour in Rome. A complete disorganized mess. Our group made it past security and right to the ticket checkpoint where we held hostage for the next 20 minutes as our tour guide argued with the Colosseum staff in Italian in our earbuds for the next 20 minutes. Apparently their company had messed up which tour guide got what tickets and after all this time, he told half of us to go with his company's representative and then just left with the other half of our tour group to move on into the Colosseum. This representative would not speak to us until he fully escorted us completely outside of the Colosseum to tell us that they made a mistake and would start seeding us into other tour groups coming through as there was availability. No apology...just matter of fact. At that point, they had already wasted 40 minutes of our time (plus the half hour it took to get there) and I asked for a refund. They said they would take us back to their office to do this and then we waited another 15-20 minutes for the girl who wanted to make sure everyone wanted to go get a refund. Once at their office, they then told us to call Viator to get our refund and that they sent a message already with our name. My wife asked to use the restroom since we were stuck with them already for over an hour and they said it was only available to their staff...this after ruining our morning. If you want a bad impression of Rome, this is where you spend your money to get one. We made the best of our morning and walked over to a charming nearby neighborhood called Monti and that ended up being the silver lining. What an absolute joke of a company.

They were so helpful here! We missed our entrance time because of travel delays and Federica was so kind, and gave us a new engrave time so that we were able to see the Colosseum and Roman Forum still! The line was very short, they were very efficient and helpful!

This was a great tour. Our tour guide was very attentive to the group and did an excellent job of navigating the busy Roman Forum and Colosseum during peak travel season in July. The day we did our tour it was HOT, and our guide made sure to take care of the groups need for water, shade, etc. Beyond that, our guide was very knowledgeable of the sites and ancient Roman history and really brought the Forum and Colosseum to life. All is all it was an excellent experience!